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Do you need assistance from our technical support team?

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Working hours are 9:00 - 17:00 Monday to Friday.

Do you want to contact the manufacturer directly ?

Find more information below about EOL or ways to contact the tech support for each of our partners.

WatchGuard
Technical  Knowledge base

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Looking for WatchGuard Firmwares?

Find the latest release of device firmwares here.

Download center

WatchGuard 24x7 Support

WatchGuard online support is recommended for non-critical issues and lets you provide detailed updates on the status of your issue, as well as an option to upload troubleshooting documents to help resolve your case more quickly.

Contact WatchGuard Support

Get Access to the WatchGuard Beta Program

 As a WatchGuard partner or customer with an active account, you can join the software beta program to experience products in the early stages, and give your feedback to influence the course of development. 
Join Now

WatchGuard EOL

WatchGuard Technologies is strongly committed to providing industry-leading products and services. As the market continues evolving towards more complex levels of network security, WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

EOL Policy

WatchGuard IPS False Positive?

From time to time, IPS signatures may mistakenly identify legitimate network traffic as suspicious and trigger an alert. When this occurs you can add the IPS signature ID to the exclusions list to bypass checking that specific signature.
Report it

SpamBlocker classifies emails as spam falsely or missed spam?

Contact WatchGuard with samples of missed spam or legitimate emails that were falsely identified as spam.
Submit Samples

Endian UTM and Firewall Devices

Do you need more info about Endian UTM EOL ?

Endian EOL

Do you want to contact Endian support directly?

Contact Endian Support

Do you need support for your SecPoint Penetrator?

Open a support ticket with SecPoint and someone will contact you shortly.

Open a ticket

Penetrator FAQ

F.A.Q

Penetrator Tutorial Video

Tutorial

WiFi USB Adapter Guide

Guide